Privacy Policy

Last updated: December 2024

Kresen AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website kresenai.com.

Information We Collect

Information You Provide

When you contact us or book a consultation, we may collect:

  • Name and contact information (email address, phone number)
  • Business name and details
  • Information about your business needs and requirements
  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

  • Device information (browser type, operating system)
  • IP address and general location data
  • Pages visited and time spent on our website
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide requested services
  • Schedule and conduct consultations
  • Send relevant communications about our services
  • Improve our website and services
  • Analyse website traffic and usage patterns
  • Comply with legal obligations

Analytics

We use Google Analytics 4 to analyse website traffic and understand how visitors interact with our site. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyse web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We may use third-party services such as Calendly for scheduling consultations. These services have their own privacy policies governing the use of your information. We encourage you to review their privacy policies before providing any personal information.

Your Rights

Under UK data protection law (UK GDPR), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Data portability
  • Withdraw consent at any time

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website contact form or by visiting our contact page.

Kresen AI is based in Cornwall, United Kingdom, and operates in compliance with UK data protection regulations.